FAQ

Size range from 6sq ft to 200sq ft.

The cost depends on the size of the storage unit. Monthly rent for a small unit starts from as low as < HK750.

We offer special discount year round so check us out on our latest offer and you may find our prices surprisingly attractive!

For HKID Holder, one month rental as security deposit is required

For Passport Holder, three months rental as security deposit is required

Refundable security deposit

No. Absolutely not!

Please refer to https://thestorehouse.com.hk/hk-en/payment-gateway

You need to inform us at least 1 month in advance (by email or fax) when you intend to move-out.

The storage contract will automatically be extended on a monthly basis unless we receive notice from you of your intention to move-out.

The minimum storage period is one month.

Yes. We have our own insurance packages that we can offer you, tailored to meet your requirments.

Yes, we have 24hrs security guards, cctv surveillance cameras and access card system to ensure that.

You can access your storage unit anytime, 24 hours 7 days a week.

The collected reservation fee will be applied to offset any amounts due upon signing the self-storage agreement.

You can reserve a unit up to two weeks before your intended move-in date. 

In the event that a self-storage agreement is not executed, the reservation fee will not be reimbursed. Please note that we will not accommodate requests for reservation fee refunds.

This is because when you make a reservation, a unit meeting those specifications becomes unavailable to others.