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About Us

The Store House
General Storage Company offers self storage and warehouse solutions through our subsidiaries in 3 countries - Lock+Store Singapore and Malaysia, and The Store House Hong Kong.
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Our Mission

Our mission is to provide affordable and flexible storage and warehouse solutions tailored to the specific needs of individuals, families and businesses.

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Our Vision

Our vision is to be the preferred storage and warehouse solution provider of individuals, families and businesses in Asia.

Senior Management
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Helen Ng
CEO
Coming from a background in property development, Helen Ng became Singapore's first and only female self-storage hub Chief Executive Officer when she took over the Lock+Store business from real estate developer Mapletree in November 2010.
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Prior to this, she was part of the Ang Oon Hue Pte Ltd senior management team which developed Greenview Mansion, a new property catering to long-term housing needs in the north of Singapore. She was in charge of Human Resource, Business Development and Marketing. Concurrently, the company took over the management of and turned around Sembawang Shopping Centre, which was then sold to CapitalMall Trust in 2003. From 2004 to 2005, she oversaw the expansion of the Food and Beverage arm of Comfort Perth City Hotel in Australia and the construction of an additional carpark block. Today, it is a thriving three-star business hotel.

A self-storage opinion leader who is effectively bilingual, Helen has been quoted and featured extensively in regional print and broadcast media. She was a regular contributor to The Business Times’ “Views from the Top” weekly column in Singapore, and is regularly approached by the regional media for C-suite perspectives. A firm believer in Corporate Social Responsibility, Helen has launched various CSR initiatives at Lock+Store. Today, Lock+Store Singapore supports online crowdfunding charity Ray of Hope, Nature Society Singapore and animal welfare group Causes for Animals. In 2022, The Store House Hong Kong was recognised as a good corporate citizen under the Caring Company Scheme organised by The Hong Kong Council of Social Service.

Helen is a much sought-after speaker, having inspired CEOs and senior management, corporate executives and professionals. She spoke twice at Singapore Management University as part of their CEO Talk series and twice at Young NTUC's motivational CROSSROADS series.  She was a panellist at the dialogue session on “Singapore’s Self-Storage Industry” hosted by Knight Frank in June 2017. She was a keynote speaker and a panellist at eCommerce Expo Asia in October 2023. She presented on "Customer Segmentation Analytics in the Self-Storage Industry".

In November 2013, Helen received the Singapore Women's Weekly Great Women of Our Time award in the “Finance and Commerce” category. In April 2014, Helen was appointed Deputy Chair of the inaugural Self-Storage Association Asia (SSAA) – the first Singaporean to be appointed to a key Board position.  In April 2016, she was appointed Chair of the SSAA. For all these efforts, Helen was given the Executive of the Year - Building Services & Facilities award in the Singapore Business Review Management Excellence Awards 2022. In September 2023, Helen was appointed to Ray of Hope's Finance and Establishments Committee.

Under her leadership, Lock+Store has won numerous accolades. In 2023, Lock+Store Singapore won Silver in the “Services – Best Storage Facility” category in Expat Living Singapore’s Readers’ Choice Awards – the best performance by a self-storage operator. Lock+Store also received the Golden Bull Award for "Outstanding SME" in the same year. In 2024, Lock+Store Singapore achieved the prestigious Singapore SME 500 Award given by the Association for Trade and Industry.  

In 2023 and 2024, The Store House Hong Kong proved to be the best of the best when it won Gold in the “Services – Best Storage Facility” category in Expat Living Hong Kong’s Readers’ Choice Awards. The Store House Hong Kong also won the Hong Kong Commercial Times Business Award and Famous Brand recognition in 2023.

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Awards
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The Store House Hong Kong has won Gold in the prestigious Expat Living Hong Kong's Readers’ Choice Awards 2024. This is the second year we have won Gold in the Awards.

These awards give recognition to some of the best companies in Hong Kong who’ve done a great job, and help spread the word about them too!

HKCT Business Award
The Store House Hong Kong won the “Most Outstanding One-Stop Storage Service of the Year” award given by Hong Kong Commercial Times in Sptember 2023.
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The Store House Hong Kong was recognised as a "Famous Brand" in 2023. The award ceremony will take place in Feb 2024. 
Self Storage Asia Awards
Manager of the Year - hk (1)-1
Manager of the Year 2023 - Hong Kong

Congratulations Brian Chung on winning Manager of The Year 2023 - Hong Kong. 

Certifications
SAFE_MEDAL_GOLD
The Store House is compliant with the latest regulatory body requirements and our Aberdeen branch is accredited to Gold Award under the new S.A.F.E self-storage standards launched by the Self Storage Association of Asia and vetted by Knight Frank.
Corporate Social Responsibility
Caring Company Scheme
Caring Company
The Store House is pleased to be recognised as a good corporate citizen under the Caring Company Scheme organised by The Hong Kong Council of Social Service (HKCSS) 香港社會服務聯會 (社聯).

Our Country Manager Kaman Fong received the certificate at a ceremony organised by HKCSS in February 2023.

We look forward to launching more corporate social responsibility initiatives. Beyond meeting the storage needs of Hong Kong residents, we are also keen to give back to the community.

Read more about the Caring Company Scheme here.
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Salvation Army
The Store House is pleased to partner The Salvation Army on a series of charitable initiatives starting with the “My Christmas Wishlist” appeal benefitting 5000 children. The public can drop off new toys at any of our four facilities.
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The Green Earth

The Store House is pleased to partner The Green Earth to help establish a sustainable living environment for this and future generations. Established in Feb 2016, The Green Earth is a registered charity that collects clothes, handbags, hats, scarfs and shoes that are in good and clean condition.

From 15 June 2023, a collection bin for used clothing will be placed at The Store House Western District. The collected clothing will be sorted into different categories. Some of them will be donated to needy families while the rest will be sold in second-hand markets, either locally or overseas, to raise funds for The Green Earth’s environmental endeavours.