In Hong Kong, mini storage monthly rent usually covers the unit, 24-hour self-access, CCTV and basic site management. Trolleys and ladders are often free to borrow. A protection plan, packing supplies and extra transport are usually separate. Before you sign, confirm management fees, whether you must buy a lock, the deposit, and how early termination is billed. Eligible new contracts at The Store House may include up to three months’ free rent plus one complimentary move-in trip. See the promotions page. The quote on the day prevails.
At most licensed sites, including The Store House, rent pays for the unit and access:
Items that are often extra are listed below.
To check size on site first, book a visit.
| Item | Ask this |
|---|---|
| Deposit | How many months, when it is returned, what can be deducted |
| Lock / access card | Included or purchased; replacement fee |
| Protection plan | Is basic cover in the rent, what is the limit, do valuables need extra cover |
| Boxes and bubble wrap | Buy on site or bring your own |
| Move-in transport | Sometimes included in a promotion; otherwise extra |
| Management / admin fee | Must be stated; do not rely on “from $XX” |
| Prepaid discount | How 3 / 6 / 9 / 12-month prepay is calculated, and what happens if you leave early |
A quote should list monthly rent, deposit, one-off fees and promotion terms. A single number is how disputes start.
Monthly rent is not full cover for everything in the unit. For valuables, bulk stock or company files, ask:
CCTV is not a protection plan. Cameras are security; a protection plan is about compensation.
Does mini storage rent include electricity and management fees?
A proper quote separates rent from any admin or management fee. Confirm what the advertised figure includes. Do not compare “from $XX” only.
Do I pay extra for trolleys and ladders?
The Store House site tools are generally free to borrow. Boxes and consumables are usually self-supplied or sold separately.
Does CCTV mean I have a protection plan?
No. CCTV is security. A protection plan is about compensation. Confirm cover and limits for valuables or business stock.
What is the minimum rental period?
The Store House starts from one month. Festival clear-outs and renovation overflow often start at one month, then you decide whether to renew.
Can a promotion be combined with prepay?
It depends on the current terms. Get the stack in writing before you sign. See promotions.
Can I access my unit on a public holiday?
Customer access is 24 hours. Reception is closed on public holidays. Book viewings and new contracts in advance via appointment.
What should I bring the first time?
ID, a payment method, and a box count or photos. Measuring on site is more accurate than guessing.
How do I avoid surprise fees?
Ask for a quote that lists monthly rent, deposit, one-off fees and the offer end date. Questions: Contact us.